Chatbots handle the workload for you
Estimated reading time - 2 minutes
Chatbots are important tools for your business. There are many options out there to use and methods to use them but they all do the same thing. That is to fill in for the mundane tasks and be available for questions 24/7. This frees up you and your team to do what you do best.
This graphic below is an example of the type of icon you can expect for a Chatbot. This type of friendly graphic is used to covey trust, comfort and satisfaction. The options are endless.
But to give you an idea on pricing, depending on complexity, a chatbot installation runs from:
FREE to $100s of $1000s of dollars depending on what you want to do with it.
We like to make it simple.
$200 for a free chatbot installation that collects basic information from your customers similar to a contact form. This can send results to your email and/or text or integrate with your CRM.
$500 – $10,000 depending on the complexity of the discussions you want to have with your customers.
What is a Chatbot?
A chatbot uses artificial intelligence (AI) which is software which can simulate a conversation or a chat in the users natural language. through messaging applications, websites, mobile apps or through the telephone.
If you are READY….Let’s
Often, chatbots are described as one of the most advanced and promising expressions of interaction between humans and machines.
Chatbots are important tools to streamline interactions between people and services and enhance the customer experience. Simultaneously, Chatbots offer companies new opportunities to improve the customers throughout the engagement process. While improving operational efficiency through reducing the typical cost of customer service.
Chatbots are important tools but what is its basis?
Chatbots are the natural progression of a Question Answering technology that employs Natural Language Processing (NLP). Formulating answers to questions in natural language is one of the most typical applications of Natural Language Processing.
A chatbot solution must be able to perform both of these responsibilities well in order for it to be effective. Chatbots are powerful tools, but human involvement is necessary at all stages. Human input is required at every stage, regardless of the approach or platform.
What can you do about it?
Chatbots are a fantastic resource, and we’ve worked with a variety of platforms before. We’ll assist you in integrating and developing a Chatbot that meets your and your consumers’ needs.
Please contact us right away to discuss alternatives that may work best for your company. We can assist you in choosing the best chatbot for now and into the future.